I have an issue with my #Surface device (actually I have several, but this is specific to the backup service provided by SkyDrive)
I think I have found a bug which is quite easy to replicate and near impossible to fix.
- Create a backup of your device AND make sure that you have ‘sync tabs’ switched on (and active / running IE tabs!) and also make sure the sync is uploaded to the SkyDrive cloud.
- Reinstall Windows from a fresh (make sure you do a complete reinstall – i had to do this because of the Dec Firmware problem on the Surface Pro 2)
- Name the computer as part of the installation (but name it something different to the name before – I named mine SUR before and altered it to SURFACE on reinstall)
- Login / associate using the same Windows ID as the backup created
- It will ask you if you want to install using a previous backup – click yes and use the last backup.
- Let the backup install and get your PC back up and running
- When finished, go to Internet Explorer and look at the tabs section
- You will see the ‘old’ name of the PC showing the tabs that were backed up the last time a backup of the PC was taken.
- These tabs can NOT be removed or altered, they just sit there
- Go to SKYDRIVE devices and you will see that the ‘old’ name PC doesn’t exist so it can’t be removed
You can’t get rid of the historic tab(s)
I have attempted to rename the PC back to its old name but that didn’t work either.
I have resulted in completely removing my data from Microsoft, deleting any devices that were backed up in the hope that this will fix it.
Another “feature” brought to us by Microsoft…
@microsofthelps – would appreciate some further guidance on how I can fix this is my full delete option doesn’t work.,.